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IMPORTANT INFORMATION Read Invoice Thoroughly once you are confirmed. All credit card charges are processed directly through the cruise lines or land base suppliers. If paying by debit card and full payment is due please let us know. Most cruise lines will not allow pregnant passengers who will enter their 26th week of pregnancy while on the ship. Please check with the cruise line before booking your cruise as they may charge penalties for cancellation. Starting December 31, 2006, the United States government is introducing new passport rules.
Please visit visit http://travel.state.gov/passport/passport_1738.html for updated passport information. For sailings arriving back to the United States prior to December 31, 2006: Proof of citizenship and photo identification is required for all travel. U.S. citizens need their government issued birth certificate with a raised seal (photocopies are not an acceptable form of identification) and a government issued photo I.D. or a valid passport. Children over the age of 16 are required to have a photo ID (government issued, or student ID are usually acceptable), with all passengers 18 and over requiring a government issued photo ID. In certain cases a passport is absolutely necessary for travel, ie. Europe, Asia, South America, certain Hawaii sailings, etc. Marriage certificates or legal name change documentation will be required for anyone with identification where last names do not match. Non U.S. citizens must contact their country's governmental embassy or consulate concerning specific travel documentation requirements. It is your responsibility to be sure you have the correct identification needed for your particular vacation. Certain countries do require visas for entry and exit. Be sure to check what visas may be needed. You must check with the cruise line you are sailing with to verify that you have the correct documentation. Cruise Line Pre-registration: Most cruise lines now require all passengers to pre-register for their cruise prior to sailing. This can be done directly on the cruise lines website. Any special requests for air must be done at least 90 days prior to the departure date - may be subject to air deviation fees from supplier.
The Customer is solely responsible to convey this information to all traveling companions. All major credit cards are accepted. If you are using a third party credit card a credit card authorization has to be sent to you. If you are using a debit card please advise the agent prior to booking.
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Shipping and Handling
We attempt to ship your order as soon as we receive it. Documents are sent 14 days prior to departure depending on booking date via UPS Second Day complimentary.
Do keep in mind that some cruise lines offer e-docs to which your tickets will be sent to you via email. An agent will advise you at time of booking how your tickets will be processed.
Please advise agent at time of booking if shipping address is different from billing address. You are responsible if documents are returned to agency for incorrect address for shipping cost. Always review confirmation email at time of booking for accuracy.
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Cancellations
Debbie Donovan Travel does not impose cancellation fees to their guests. However, cruise line and suppliers do charge change and cancellation fees depending on how close you are to travel. Please ask for complete details when submitting your request or when speaking with an agent prior to booking. Client assumes full responsibility for these cancellation fees. A complete list of the cancellation fees can be found on each cruise line site and will be included in your confirmation.
All requests to cancel a reservation must be forwarded to Debbie Donovan Travel by letter, email or fax. Travel Insurance is strongly Recommended!
The Customer is solely responsible to convey this information to all traveling companions.
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